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TERMS AND CONDITIONS OF USE
The services of this Web site are offered to our customers
under the following terms and conditions. Your use of this Web site constitutes
your agreement to all such terms and conditions. Any rights not expressly
granted herein are reserved.
Limitations on Use of Website
As a condition of your use of this website you warrant and represent
to us that you will not use this website or information, images or data on the
website, for any illegal purpose, or for any purpose that is prohibited by this
agreement, and you agree not to: modify, copy, distribute, transmit, publish,
display, license, create derivative works from or sell any product, services,
information or software obtained from this website.
OWNERSHIP
Alliance Reservations Network (ARN) is a service provided exclusively
by and is the property of Tourist Bureau Marketing, Inc. Much of the content on
this site is owned by third party providers and distributors, collectively
referred to as ARN, and is subject to any applicable federal and state laws
governing copyrights, trademarks and service marks.
YOUR WARRANTIES TO US
You agree to use this Service to make only legitimate reservations or
purchases and shall not use this Service to make any speculative, false or
fraudulent reservation or any reservation in anticipation of demand. You
warrant that you are at least 18 years old and possess the legal authority to
enter into this agreement and to use this website in accordance with the terms
and conditions of this agreement. You agree to be financially responsible for
all uses of this Service as well as for the use of your name and credit card
account to pay for products and services purchased at this website by members
of your household, including minors living with you. You also warrant
that all information supplied by you or members of your household in using this
website is true and accurate.
RESERVATION TYPES
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Prepaid Reservation – Paid online at the time of booking
You agree that your credit card will be charged for the full cost of
your reservation upon submitting your reservation request. The cost of your
reservation is the total of the room(s), plus an additional amount for the tax
recovery charges and our service fees.
The tax recovery charge is assessed to recover the amount we
pay to the hotel in connection with your reservation for sales and use,
occupancy, room tax, excise tax, value added and other similar taxes etc., and
the balance of the additional amount is a fee we charge in connection with the
handling of your reservation.
We are not the vendor collecting and remitting said tax to the
applicable tax authorities. The vendors bill all applicable taxes to us and we
remit such tax directly to the vendor. We are not a co-vendor associated with
the vendor with whom we book or reserve our customer's travel arrangements.
Taxability and the appropriate tax rate vary greatly by location. Our actual
tax cost paid to the vendor may vary from the tax recovery charge, depending
upon the rates, taxability, etc. in effect at the time of the actual use of the
hotel, automobile, etc. by our customer.
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Pay on Arrival – Payment is secured by the hotel upon
your arrival
The total room charges plus tax and incidentals are secured by the hotel upon
your arrival, and charged by the hotel upon your departure. Some hotels
may charge a deposit in advance of your arrival.
A Pay on Arrival reservation may require a service fee.
This service fee may range from $0.00 to $10.00 (USD) per room/per night.
The service fee is non-refundable and will be charged when you place your
reservation. The service fee will appear on your credit card statement
under Alliance Reservations Network, Phoenix, AZ.
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Group Bookings
Alliance Reservations Network completes group bookings in two ways.
Alliance Reservations Network may acquire a group block of rooms that Alliance
Reservations Network can manage directly with the client. This method insures
the client receives the appropriate number of rooms at an agreed upon price.
Alternatively, Alliance Reservations Network checks availability in real-time
with the hotel’s Property Management System (PMS) but with some limitations.
These limitations may include hotel PMS that can not support multiple bookings
above a specific number of rooms (each hotel brand can have different
limitations). Therefore, client’s that request reservations for groups that
exceed these limitations will need to make multiple bookings in order to
complete the process online. Although rare, some or all of the hotels inventory
can become unavailable during the time it takes for the client to complete the
reservation process. In this case, Alliance Reservations Network will book as
many rooms for the request as the hotel allows and inform the guest as to
unavailable reservations.
Warning - If the client is making reservations inside the
hotel’s cancellation policy, the guest will be fully responsible for accepting
the reservations booked and agree to accept the hotel’s terms of cancellation.
It is strongly advised, that groups booking rooms inside the hotel’s
cancellation policy contact an Alliance representative to ensure room
availability, price, and terms of service.
RELATIONSHIP
The relationship between ARN, the travel vendors supplying services on
this site and you will be that of independent contractors, and neither of us
nor any of our respective officers, agents or employees will be held or
construed to be partners, joint ventures, fiduciaries, employees or agents of
the other.
REFUSAL OF SERVICE
We reserve the right to refuse service to anyone at our sole
discretion so long as our refusal to provide service does not violate any
applicable Federal or State Law.
CANCELLATION
We reserve the right cancel our service or services at any time for
any reason.
CHANGES AND CANCELLATIONS
You may cancel or change your Prepaid Reservation. All cancellations
or room reductions result in a $10.00 (USD) per room, per night service
recovery fee. In addition, if you cancel or change your reservation after the
cancellation policy period applicable to the hotel you reserved, which varies
by hotel (usually 24 to 72 hours prior to your date of arrival), you will be
subject to a charge of one-night's room rate, tax recovery charges and service
fees. No refunds will be made for no-shows or early checkouts. See the
reservation order form or your confirmation email for the cancellation policy
period. You agree to pay any cancellation or change fee that you incur.
You agree to abide by the terms and conditions imposed with respect to any
completed reservation order for a hotel stay as specified on the reservation
order form.
ADDITIONAL TERMS AND CONDITIONS
Additional terms and conditions may apply to reservations; purchases
of goods and services and other uses of portions of this site, and you agree to
abide by such other terms and conditions.
SEVERABILITY
If any part of this agreement is determined to be invalid or
unenforceable pursuant to applicable law including, but not limited to, the
warranty disclaimers and liability limitations set forth below, then the
invalid or unenforceable provision will be deemed superseded by a valid,
enforceable provision that most closely matches the intent of the original
provision and agreement shall continue in effect. In addition to any other
rights or remedies available to ARN, and without any liability to any user of
the ARN service, ARN, at its sole discretion may terminate or restrict any
user's access to ARN at any time and without notice.
LINKS TO THIRD-PARTY SITES
This Web site may contain hyperlinks to Web sites operated by parties
other than ARN. Such hyperlinks are provided for your reference only. ARN does
not control such Web sites and is not responsible for their contents,
commitments, or obligations. ARN inclusion of hyperlinks to such Web sites does
not imply any endorsement of the material on such Web sites or any association
with their operators.
EXCLUSION OF WARRANTY
ARN AND THIRD PARTY PROVIDERS AND DISTRIBUTORS DO NOT WARRANT THE
QUALITY, ACCURACY, COMPLETENESS, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OF ANY OF THE SERVICES, CONTENT OR DATA FOUND ON OR IN CONNECTION WITH
THIS SERVICE.
LIMITATION OF DAMAGES
THE DATA AND SERVICES PROVIDED BY ARN ARE PROVIDED "AS IS." ARN DOES
NOT WARRANT THE ACCURACY, COMPLETENESS, OR FITNESS FOR A PARTICULAR PURPOSE OF
ANY OF THE DATA OR SERVICES PROVIDED BY ARN, AND TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW DISCLAIMS ALL IMPLIED WARRANTIES IN CONNECTION WITH
SUCH DATA OR SERVICES. In no event shall ARN be liable for any injury, loss,
claim, damage, or any incidental or consequential damages (including, but not
limited to lost profits or lost savings) arising out of or in any way connected
with the use of any display or listing of any data in ARN, or any failure or
delay in updating or including any data in ARN, or any use of or inability to
use any data in ARN (including, without limitation, the use of or inability to
use ARN for reservations or ticketing), or the performance or nonperformance by
ARN. of any reservations or ticketing function, even if ARN has been advised of
the possibility of such damages. Some states do not allow the exclusion of
implied warranties or the limitation or exclusion of liability for incidental
and consequential damages, so the above exclusions may not apply to you. If,
however, despite the exclusions contained in this paragraph, ARN should be
found liable for any loss or damage which arises out of or is in any way
connected with any of the functions or uses of ARN described above, ARN’s
liability shall not exceed the amount of any transaction fees and/or service
charges paid by claimant to ARN for the services and/or data with respect to
which liability is found. All limitations of damage set forth in your ticket,
including loss and/or damage to luggage or its contents, personal injury or
death, are incorporated into this agreement by reference and any claims are
subject to said laws or treaties.
INDEMNIFICATION
YOU SHALL DEFEND AND INDEMNIFY ARN AND THIRD PARTY PROVIDERS AND
DISTRIBUTORS FROM AND AGAINST ANY CLAIM OR CAUSE OF ACTION BROUGHT BY OR ON
YOUR BEHALF IN EXCESS OF THE LIABILITY DESCRIBED HEREIN OR BY THIRD PARTY AS A
RESULT OF YOUR USE OF THIS SERVICE. SUCH INDEMNIFICATION SHALL INCLUDE ALL
REASONABLE EXPENSES, COSTS OF COURT AND REASONABLE ATTORNEYS FEES INCURRED IN
CONNECTION WITH THE DEFENSE TO AMY CLAIMS DEFINED IN THIS PARAGRAPH
MODIFICATION. ARN may at any time modify these terms and conditions and your
continued use of this Service will be conditioned upon the terms and conditions
in force at the time of your use.
GOVERNING LAW AND STIPULATION OF VENUE
The laws of
Arizona
govern this agreement. You hereby consent to the exclusive jurisdiction and
venue of courts in Maricopa County, Arizona U.S.A., in all disputes arising out
of or relating to the use of this Web site. Use of this Web site is
unauthorized in any jurisdiction that does not give effect to all provisions of
these terms and conditions, including without limitation this paragraph.
ENTIRE AGREEMENT
These terms and conditions contain the entire agreement between us
relating to the subject matter hereof, and supersedes any prior understandings
or agreements (whether oral or written) regarding the subject matter, and may
not be amended or modified except in writing.
ENTRY REQUIREMENTS
It is the responsibility of the traveler to confirm entry requirements
(Passports, Visas, Immunization Certificates, etc.) for travel to countries
outside the country the traveler resides in. Alliance Reservations Network is
not responsible for informing the traveler of the entry requirements imposed by
any country.
TRAVEL PRECAUTIONS
Please consult the travel advisory issued and updated by the U.S.
State Department for information concerning any warnings or dangers associated
with travel to a particular area. You are advised to contact the Center for
Disease Control in
Atlanta
, concerning any required or suggested medical treatments to your
selected destination(s).
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